Exciting Changes are on the Horizon

We are very excited to share some exciting changes being executed in the coming weeks.

You’ll find a new look when registering for programs on the J’s website. Managing your account online will now be simplified as well, and for the first time, when you update your physical address, phone number, or email, it’s updating that info across every department at the J. This change will also allow us to better communicate with you about facility news, class updates, and program offerings. 

We have been working hard to deliver a new, more seamless digital experience for our community. We will be going live on a new integrated member layout, built on the world’s leading CRM (Customer Relationship Management) system, Salesforce. 

CRM is a technology for managing all your company’s relationships and interactions with customers and potential customers. A CRM system helps us stay connected with you, our members, and streamlines registration and additional processes.  

How to Access

Our new registration system will require members to set up a new account, utilizing your email address (the one linked to your JCC membership) with an updated password. If you have any problems, you can email us at or call at 513.761.7500.

Thank you for your support as we work through this exciting change.